Our Returns Policy includes the rights you have under the Australian Consumer Law. Your rights under the Australian Consumer Law; All products are covered under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have those goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. In the case of a purchase breaching a consumer guarantee, being faulty or damaged, a refund of purchase or exchange of product will be performed given proof of purchase. If your purchase incurred a delivery fee, then we will cover the cost of delivery for the return.